“As the first step towards a journey of recovery and building resilience, we have prioritisedmental wellbeing and the skills of effective self-care. While this was an initiativewe conceived of pre-Covid, the pandemic has only elevated its importance. Anxiety levels are at an all-time high globally. As an inside-out journey, the Group’s people-first approach led it to revamp its groupwide training modules to express its service culture of ‘I am with you’. Leaning on tenets of empathy, positive psychology and mindfulness-based stress reduction (MBSR), the modules build in an experiential learning and facilitative approach.” -- Ho Renyung, Vice President of Brand HQ, Banyan Tree Holdings.